As customer needs become increasingly complex and competition grows, applying sales methods and tactics is extremely important. In the article below, let's find out with StringeeX what SNAP Selling is and how to effectively apply this method to sales!

Chatbots have been around for some time but don't quite measure up to conversational AI. So, what is a key differentiator of conversational AI? Click here!

Discover why call recording is not working in Indian customer service. Explore common challenges, solutions, and best practices to ensure seamless operations.

Traditional phone lines still have their place, but switching to a VoIP India provider is the way forward. Let's find the ideal provider for your business.

Discover the transformative power of customer service automation. Explore its types, best practices and future trends in implementing automated solutions.

Sales automation has gained traction in recent years. You must wonder what it entails and how it can benefit your business. To find out more, click here!

Running a call centre comes with its challenges, especially when technical issues like call drops arise. Let's take a closer look at the call drop meaning.

Discover the text to speech definition and how this technology converts written text into spoken words. Dive into its workings, types, and applications now!

To be successful in business and marketing activities, marketers need to clearly understand the customer's purchasing decision-making process. This seems easy, but in reality, not all Marketers can understand it. Therefore, let's join StringeeX to analyze in more detail the common purchasing decision-making process of customers in the article below!

Phone calls were still the main traditional communication channel between customers and businesses. However, the customer service department often lacks the resources to handle all customer issues. Today, with the development of technology, automatic call center solutions such as Callbot are being widely applied by businesses, replacing traditional methods.

Maharashtra Day 2024 is coming up, and it's a significant holiday like it is every year. Let us give you a glimpse into the history behind this day!

Many are eager to launch a successful WhatsApp marketing campaign but aren't sure where to start. Let us walk you through our WhatsApp marketing sample.